With the Canada Post labour disruption beginning September 26, 2025, we wanted to let you know that your mortgage is always accessible by logging in to our customer portal. If you need us, our customer service team is happy to help. Contact us here.
Are you an existing homeowner?
Our Customer Service team is available Monday to Friday, 8 a.m. to 8 p.m.*:
Phone: 1-833-631-0091
Email: [email protected]
Phone: 1-833-631-0093
Email: [email protected]
Phone: 1-844-307-9248
Email: [email protected]
Are you a broker?
If you are a broker already signed up with us, please reach out to your Personal Account Manager or Business Development Manager.
For underwriter inquiries, please call 1-877-637-4911.
Other inquiries
*Your Customer Service team is available Monday to Friday, 8 a.m. to 8 p.m. across all time zones.