Annual mortgage statements will be available on the Customer Portal between February 17th and 24th depending on your mortgage product. You will then receive additional details by email and can expect to receive your statements by mail approximately one week later.
MERIX Financial (“MERIX” or “our”) strives to provide its services in a way that respects the dignity and independence of people with disabilities. MERIX is committed to giving people with disabilities the same opportunity to access and benefit from our services in a similar way as other customers.
This section summarizes our commitment to provide accessible goods and services to persons with disabilities:
- Accessibility for People with Disabilities (AODA)
- Customer Service Policy
- Integrated Accessibility Standard
- Information and Communication
- Built Environment Standard
If you would like more details about our accessibility plan and policies, please view the following documents:
We welcome your feedback about how we provide our products and services to people with disabilities. If you would like to provide comments or if you have questions about accessibility, or need our policy in an alternate format, you may contact us at (416) 366-8606 ext. 2321 or email [email protected].