Annual mortgage statements will be available on the Customer Portal between February 17th and 24th depending on your mortgage product. You will then receive additional details by email and can expect to receive your statements by mail approximately one week later.
Making homeownership simple
The customer portal is your online connection to everything related to your mortgage. Whether you’re looking to manage your payments, access statements and documents, or contact a member of our team – everything is right at your fingertips.
Customer Portal Features:
- Access your mortgage balance & payments details
- View and print your statements
- Find answers to frequently asked questions
- Submit change requests online
- Request additional payments
Supporting Homeowners Every Step of the Way:
- Convenient: Log in any time, anywhere
- Informative: All your mortgage details in one spot
- Simple: An easy-to-use platform to meet your needs
Select your mortgage provider below to get started
Not sure when you obtained your mortgage?
Contact us and we’ll be happy to help. Our customer service team is available Monday to Friday, 8 a.m. to 8 p.m. EST.
MERIX: 1-877-637-4914 or [email protected]
Lendwise: 1-866-675-7022 or [email protected]