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With the Canada Post labour disruption beginning Friday, November 15, 2024, we wanted to let you know that your mortgage is always accessible by logging in to our customer portal. If you need us, our customer service team is happy to help. Contact us here.

Customer Portal

Making homeownership simple

The customer portal is your online connection to everything related to your mortgage. Whether you’re looking to manage your payments, access statements and documents, or contact a member of our team – everything is right at your fingertips.

Customer Portal Features:

  • Access your mortgage balance & payments details
  • View and print your statements
  • Find answers to frequently asked questions
  • Submit change requests online
  • Request additional payments

Supporting Homeowners Every Step of the Way:

  • Convenient: Log in any time, anywhere
  • Informative: All your mortgage details in one spot
  • Simple: An easy-to-use platform to meet your needs

Select your mortgage provider below to get started

MERIX

If you obtained your mortgage:

Before May 1, 2023

Log in here

On or after May 1, 2023

Log in here
Lendwise

If you obtained your mortgage:

Before May 1, 2023

Log in here

On or after May 1, 2023

Log in here

Not sure when you obtained your mortgage?
Contact us and we’ll be happy to help. Our customer service team is available Monday to Friday, 8 a.m. to 8 p.m. EST.

MERIX: 1-877-637-4914 or [email protected]
Lendwise: 1-866-675-7022 or [email protected]