Contact | MERIX Financial

Contact

Are you an existing homeowner?

Our Customer Service team is available Monday to Friday, 8 a.m. to 8 p.m.*:

MERIX

If you obtained your mortgage:

Before May 1, 2023
Phone: 1-877-MERIX-14 (1-877-637-4914)
Email: [email protected]

On or after May 1, 2023
Phone: 1-833-631-0091
Email: [email protected]

Lendwise

If you obtained your mortgage:

Before May 1, 2023
Phone: 1-866-675-7022
Email: [email protected]

On or after May 1, 2023
Phone: 1-833-631-0093
Email: [email protected]

NPX

Phone: 1-844-307-9248
Email: [email protected]

Not sure when you obtained your mortgage?
Contact us and we’ll be happy to help.

MERIX: 1-877-637-4914 or [email protected]
Lendwise: 1-866-675-7022 or [email protected]

Are you a broker?

If you are a broker already signed up with us, please reach out to your Personal Account Manager or Business Development Manager.
For underwriter inquiries, please call 1-877-637-4911.

Other inquiries

    Best way to reach you?*
    Are you a mortgage broker or are you a customer?*
    Are you a current MERIX partner/customer?*

    * Time zones may vary
    MERIX and Lendwise customers: If you obtained your mortgage before May 1, 2023, your Customer Service team is available Monday to Friday, 8 a.m. to 8 p.m. EST. If you obtained your mortgage on or after May 1, 2023, your Customer Service team is available Monday to Friday, 8 a.m. to 8 p.m., across all time zones.
    NPX customers: Your Customer Service team is available Monday to Friday, 8 a.m. to 8 p.m. EST.