Annual mortgage statements will be available on the Customer Portal between February 17th and 24th depending on your mortgage product. You will then receive additional details by email and can expect to receive your statements by mail approximately one week later.
Exterior Paths of Travel, Service Counters and Waiting Areas
Currently this Integrated Accessibility Standards Regulation (IASR) does not apply to our core business or strategic direction; however, MERIX will ensure that, from January 1, 2017, any exterior paths of travel that it constructs or redevelops, any newly constructed service counters or waiting areas and any redeveloped waiting areas meet the built requirements as contemplated in the IAS. MERIX will ensure that contractors performing such construction or redevelopment adhere to these requirements.
Maintenance of Accessible Elements
MERIX will, from January 1, 2017, conduct preventative and emergency maintenance of the accessible parts of the above-mentioned exterior paths of travel, service counters and waiting areas and will also remediate temporary disruptions where the accessible parts of the above-mentioned exterior paths of travel, service counters and waiting areas are not in working order, as contemplated in the IAS. MERIX will ensure that contractors performing such maintenance and remediation adhere to these requirements.