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Annual mortgage statements will be available on the Customer Portal between February 17th and 24th depending on your mortgage product. You will then receive additional details by email and can expect to receive your statements by mail approximately one week later.


Get In Touch

Are you a MERIX homeowner? Our Customer Service team is available Monday to Friday, 8am to 8pm ET:

Phone: 1-877-MERIX-14 (1-877-637-4914)
Email: [email protected]
or check out our LIVE CHAT feature on the Customer Portal!

If you are a broker already signed up with us, please reach out to your Personal Account Manager or Director, Business Development.

For all other inquiries:

    Best way to reach you?*
    Are you a mortgage broker or are you a customer?*
    Are you a current MERIX partner/customer?*